Charter Index (“we”, “our”, “us”, “Charter Index”) is committed to protecting and respecting your privacy.
This policy (together with our Terms & Conditions and any other documents referred to on our websites at www.charterindex.com, www.charterindexonline.com and www.charterbrochure.com (collectively, the “Sites”) set out the basis on which any “personal data” (as defined by the Data Protection Act 1998 (the “Act”)) we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998, the data controller is Charter Index Limited, a limited company, registered in England and Wales, company number 4370794, and have our registered office at 8 Ravenscourt Place, Hammersmith, London, W6 0UN. Our data protection registration number is ZA146398.
We may collect and process the following data about you:
3. WHERE WE STORE YOUR PERSONAL DATA
Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We use information held about you in the following ways:
We may also use your data, or permit selected third parties to use your data to provide you with information about goods and services which may be of interest to you and we or they may contact you about these.
If you are an existing customer, we will only contact you by email with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form or page on which we collect your data. You can also opt-out of receiving future marketing communications from us at any time by following the directions contained in the e-mail to unsubscribe, or by contacting us here firstname.lastname@example.org.
We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience. Our Sites may, from time to time, contain links to and from the websites of our partner networks, agents, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
a. access, update and correct your personal information in your account by visiting your account page;
b. cancel your account. To cancel and delete your account, please contact us here. The data will remain available to Charter Index but only on an anonymous basis. We will fulfil requests to fully delete personal data unless the request is not technically feasible or such data is required to be retained by law (in which case we will block access to such data, if required by law).
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.